Terms and Conditions
Last updated: January 2025
1. Scope
These Terms apply to all agreements between Brand Protect AI (“Provider”) and its customers (“Client”) for domain brand protection and traffic recovery services. Client terms do not apply unless expressly agreed in writing.
2. Services
We detect typo domains, analyze traffic, and set up redirects to recover traffic. Details follow from the specific agreement. We may reasonably adapt and improve services without affecting core obligations.
3. Contract conclusion
A contract is formed when the Client accepts our offer (in writing, email, or by using the service). We confirm acceptance electronically or in writing.
4. Prices and payment
Pricing follows our current price list or an individual agreement, plus applicable VAT. Billing is monthly on a pay-per-recovered-click model. Invoices are payable within 14 days. We may charge statutory default interest and pursue further remedies on late payment. Offsetting or retention is only allowed for undisputed or finally adjudicated claims.
5. Performance
We perform with due care and may engage subcontractors. Force majeure or circumstances beyond our control suspend obligations for the duration of the event.
6. Client duties
Client provides accurate information and necessary access, keeps contact data up to date, and uses the services lawfully.
7. Defects and liability
Client must notify defects without undue delay, at the latest within two weeks of discovery. Statutory liability applies; limitation to 12 months for material defects except in cases of intent or gross negligence. We are liable without limitation for intent, gross negligence, and under product liability law. For slight negligence we are liable only for breach of essential duties and limited to foreseeable, typical damage. No limitation applies for injury to life, body, or health.
8. Data protection
We process personal data according to GDPR. Details: Privacy Policy.
9. Confidentiality
Both parties keep confidential information secret and do not disclose it to third parties; this continues after termination.
10. Termination
Either party may terminate with 30 days’ notice to month-end. Extraordinary termination for good cause remains possible, e.g., payment default over 30 days, material breach, unlawful use, or insolvency. Termination must be in text form.
11. Final provisions
German law applies; UN CISG excluded. Place of performance and jurisdiction for merchants/public entities is the Provider’s seat; mandatory consumer venues remain unaffected. If any provision is invalid, the remainder stays effective. Amendments require text form.